Personnel & Administrative Reforms

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The Personnel & Administrative Reforms Department aims to facilitate satisfactory service system to personnel and provides good governance to citizens.

Mission & Vision

The pursuit of excellence in governance through promotion of;

  • Improvements in the Government structures and processes;
  • Citizen friendly initiatives including redressal of Public Grievances and Service Delivery Policy;
  • Codification and simplification of procedures;
  • Bring transparency in the Government Procedures; and
  • Giving advice for providing hassle free service conditions to service personnel.

The mission of the Personnel & Administrative Reforms Department is to act as a facilitator in consultation with Government Departments, Government establishments etc. to improve Government functioning through Administrative reforms in the spheres of manpower planning, restructuring of Departments, process improvement, Promotion modernization and best practices and to improve the efficiency and effectiveness of Government functioning to the optimum level of performance. We also interpret Acts and Codes when doubts arise on Codes and Manuals pertaining to service personnel and tender advice to take appropriate decisions by the authorities when disputes arise.



  • To disseminate information on administrative practices and modern management systems among Government Departments and PSUs.
  • Application of new ideas and technologies for efficient governance like space management, etc.
  • To promote and develop the role of management in Government Departments.
  • Documentation, incubation and dissemination of best practices.
  • Codification and simplification of procedures and citizen friendly initiatives.
  • Increase efficiency and bring improvement in the quality of work in every sphere of administration.
  • Formulation and interpretation of Codes and Manuals.


Road Map

The objectives mentioned above are achieved through Research and Development activities. The O &M/ Work Studies carried out by the AR Sections and implementation of recommendations of Administrative Reforms Committee are the main strategy adopted by us.

We also formulate and maintain various Codes, Rules and Manuals based on the Public Service Act. The Advice Sections are authorized to offer advice on doubts on such documents. We act in a leading role in the formulation of Special Rules in Departments under Government for governing their recruitment and promotions.

Organization Structure

Shri. Pinarayi Vijayan
Chief Minister  
3rd Floor, North Block
Government Secretariat
Thiruvananthapuram – 695001
0471- 2332184
0471- 2333241
0471- 2333610
Fax: 0471- 2333489
Dr. Asha Thomas IAS
Additional Chief Secretary, P &ARD
Room No. 660
3rd Floor
South Block 
Tel: 0471- 2517378, 2330363





Department Sections

Major functions of the Department
Advice on Service matters, application and interpretation of the rules and orders relating to the service matters - Amendment of KGSC Rules - KCS and CCA Rules - KPSC (Additional functions in respect of certain Corporations and Companies) Acts - Recognition of qualifications - advice regarding Compassionate Employment - Framing of special rules and their amendment - compilation and review of delegation of powers - General Orders regarding employment under compassionate ground, prescription of Tests, - appointment of Ex-service men - correction of date of birth etc. - Processing of the Reports of Kerala Administrative Reforms Committee - Review of Monthly Business Statements of P&ARD - Secretariat Departments and Heads of Departments - Training within India, Nomination for foreign Training/ Assignments/ Conference/ seminar/ workshop, etc. Convening of Monthly conference of Chief Secretary with the Secretaries - Inspection of Secretariat Departments - Enlistment of departments/Offices for work study, conducting work study and preparation of work study reports.

Services & Activities

The functions of the Department are distributed among sections of two wings which are stated below:
Projects / Programmes assigned to AR wings are as follows:
--AR (1 to 10) sections conduct management studies and inspections in Government offices on a regular basis. Conduct of Organisation and Methods Study ( O&M study)/work study, study for simplification of procedures /Methods in the State Government offices/departments, Inspection in the offices of the Heads of Departments etc. are assigned to these sections.
--AR (11) Section conducts inspections exclusively in the Departments of Government Secretariat including Finance and Law. The monitoring of study reports is also assigned to this sections. It conducts In-house trainings for the staff of Administrative Secretariat through Centre for Excellence in Administrative Secretariat (CEAS).
--AR (12) Section is in charge of processing of reports of the Kerala Administrative Reforms Committee. The Section examines various recommendations of the Committee and issue orders to implement the accepted recommendations. They also monitor the implementations of these orders. The section deals with all establishment matters related to Kerala Administrative Tribunal; Kerala Administrative Service (KAS), Right to Service Act, Citizens Charter, Implementation of various administrative reforms in the Central Government connected to the Citizens Charter and Right to Service Act.
--AR (13) Section deals with establishment & other matters related with IMG, Consolidation of Plan Progress Report, Good Governance, Prime Minister's Award for Excellence, Special Development Activities, Fortnightly Report to Governor and Miscellaneous Papers of the Department etc.
--AR (14) Section deals with all Training Programmes and Fellowships outside India, General Transfer Norms of State Government Employees, State Training Policy, ISTM Training, IMG Training, Monthly Business Statement, Review of Secretariat Departments/ Heads of Departments. Action taken by Chief Secretary's monthly meetings with Secretaries are also entrusted to this section.
Conduct O&M Study/Work study and Job Evaluation.
Conduct studies for the simplification of methods/procedures followed in Government offices.
Conduct Administrative Inspection in offices including Secretariat.
Administrative Reforms and Administrative Research
Simplification of administrative procedures and practices, Rules, Revision etc.
Inspection in the offices of the Heads of Departments.
The main subjects allotted are Advice on service matters related to (KS & SSR, KCS (CC&A) Rules, Govt. Servant's Conduct Rules referred to by the Administrative Departments of the Secretariat, mainly related to the Departments coming under the Public Services Act. Advice on Last Grade Service, General Service Special Rules in all Departments are also dealt with in the Section.
This Section tenders advice on matters related to the above subjects pertaining to the services and Departments such as Health Service, National Employment Service & Department of Training, Community Development Service, Governors Secretariat, SC/ST Development Department, Geology Service, Co-operation Service, Industries Service, Local Fund Service, Labour Service, Secretariat Service, Survey and Land Records Service, Fire Force Service, Public Relations, Fisheries Service, Agricultural Service, Civil Service(Executive), Civil Supplies Department, Excise Service, General Service, Judicial Service, Motor Vehicles Service, Last Grade Service, Port Service, Revenue Service, Treasury Service, Transport Service, Weights & Measures Service, Police Department, Forest Service, Public Health Service, Medical College, Drugs Control Service, Statistics Service, Tourism Department, Ayurveda Colleges, Registration Department, KSRTC, State Insurance Department, etc.
Advice (B) section tenders advice on matters related to the following Services:
Kerala Revenue Ministerial Subordinate Service & Ministerial Subordinate Service of PWD, Water Resources Department, LSGD & Kerala Water Authority, Junior Accountants in the Treasury Department, Kerala Engineering States & Subordinate Services of PWD, Water Resources and LSGD. States & Subordinate Services, Corporations, Municipalities, Panchayats & ITI. General Education Department, Technical Education Department & Collegiate Education Department. Archives Department, Government Presses, Stationery Department, Museums and Zoos Department and Kerala Grandhasala Sangham.
This Section deals with matters relating to provisional Appointment (General) & Regularization, Recruitment Rules and Principles, KPSC (Additional Functions as Respects Certain Corporations & Companies Act 1970) and Rules, Consolidation of details of Provisional hands engaged in Various HOD's, PSU's, Autonomous bodies, Government Secretariat etc. General orders on preparation and Maintenance of CRs, Rules under Compassionate Employment Scheme, Granting of Recognition to Service Organisations and mailing list of Government. Amendment of KGSC Rules 1960, Amendment of KCS(CC&A)Rules,1960, etc.
Monthly consolidation of vacancies reported/anticipated vacancies to KPSC by various HOD's, PSU's, Autonomous Bodies, etc are done by this Section. Petitions from PSC Rank Holders for appointment to common categories of posts viz. LDC, LD Typists, C.A & CLASS IV including L.A. Interpellations and court cases are also dealt with. General Orders on correction of date of birth, temporary exemption from passing departmental tests and extension of joining time are issued from here.
Subjects allotted to the section are Departmental Promotion Committee, KS&SSR, Reservations in Public Service, Petition from Rank Holders for appointment to categories other than common category of posts including L.A. interpellations and court cases of Kerala General Service Rules, Special Rules for Kerala Last Grade Service and Kerala Part time Contingent Service, Secretariat Office Manual, Manual of Office Procedure, Recognition of qualifications, Kerala Government Secretariat Instructions and advice on the appointment of the dependants of Government servants dying in harness.
P&AR (PS) Department deals with papers relating to Legislative Assembly, Delegation of Powers, Right to Information Act 2005, Maintenance and oversee of the official website of P&ARD
The P&AR (A V Cell) conducts inspections to various Government Offices and Educational institutions to inspect the mode of posting of employees and the procedures adopted for giving promotions. This wing has the power to verify records/files/ Service Books, etc. This wing has the power to conduct hearing of the suspect officers for proper disposal of cases.

Contact Us


No. Department Sections. Phone No.
1. Personnel and Administrative Reforms (Advice A) Department 0471-2518460
2. Personnel and Administrative Reforms (Advice B) Department 0471-2517033
3. Personnel and Administrative Reforms (Advice C) Department 0471-2518508
4. Personnel and Administrative Reforms (Rules) Department 0471-2517032
5. Personnel and Administrative Reforms (PS) Department 0471-2518197
6. Personnel and Administrative Reforms (AR 1) Department 0471-2518532
7. Personnel and Administrative Reforms (AR 2) Department 0471-2518532
8. Personnel and Administrative Reforms (AR 3) Department 0471-2517027
9. Personnel and Administrative Reforms (AR 4) Department 0471-2517027
10. Personnel and Administrative Reforms (AR 5) Department 0471-2517031
11. Personnel and Administrative Reforms (AR 6) Department 0471-2518363
12. Personnel and Administrative Reforms (AR 7) Department 0471-2518047
13. Personnel and Administrative Reforms (AR 8) Department 0471-2518047
14. Personnel and Administrative Reforms (AR 9) Department 0471-2518970
15. Personnel and Administrative Reforms (AR 10) Department 0471-2518970
16. Personnel and Administrative Reforms (AR 11) Department 0471-2518856
17. Personnel and Administrative Reforms (AR 12) Department 0471-2517075
18. Personnel and Administrative Reforms (AR 13) Department 0471-2517034
19. Personnel and Administrative Reforms (AR 14) Department 0471-2518629
20. Personnel and Administrative Reforms (OL )Department 0471-2518792
21. Personnel and Administrative Reforms (AVC-1) Department 0471-2518928
22. Personnel and Administrative Reforms (AVC-II) Department 0471-2517097
23. Personnel and Administrative Reforms (AVC-III) Department 0471-2517093
24. Personnel and Administrative Reforms (AVC-IV) Department 0471-2518893
25. Personnel and Administrative Reforms (AVC-V) Department 0471-2517216
26. Personnel and Administrative Reforms (AVC-VI) Department 0471-2517094




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